

We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: If you need to exchange it for the same item, send us an email at and send your item to: Theatre Houseĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately closeout and sale items cannot be refunded. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14-days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will not issue credit or replacement once fabric has been altered or cut. Fabric shortages MUST be reported immediately. We are not responsible for errors or shortages after 15 days of the invoice date. Sign up now To place an order and/or to check availability. Call us if there are any errors or shortages within 5 days of receiving your order. Access online ordering and the latest info on products and promotions. We at Theatre House strive to process orders quickly and accurately, however errors do occur.

(Sorry, COD's cannot be accepted.)Ĩ) Errors or Shortages. Please provide the following information: Purchaser Name, Invoice Number and/or Order Number, Date of Invoice, Nature of Problem, Original Packing List or Invoice.ħ) All return shipping costs must be prepaid. No returns accepted without prior approval. Since fabric colors can vary from their representation on the Web site due to monitor settings, dye lots, etc., you may wish to order a fabric sample for review.ĥ) Defective products will be replaced or repaired at our discretion.Ħ) All defective products must be returned to us within 30 days from the invoice date. Specifically, there are no returns on fabrics or trims, special orders, wigs, dancewear, makeup/teeth, video, CD's or tapes, parasols, shoes, and any items that appear to be used.Ĥ) No returns will be accepted on cut merchandise, special orders, or custom fabrication. It must also be in the original packaging.ģ) We cannot accept items that have been worn and/or used for return. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.Ģ) To be eligible for a return, your item must be unused and in the same condition that you received it. Standard shipping cost is $8 per item and items are shipped by USPS Priority or FedEx Ground (please allow standard transit time from California) and will typically arrive in three (3) to five (5) business days (Monday through Friday, not including holidays).1) Our return policy lasts 30 days.

(Here’s the link to USPS notice for your reference) ** Orders may require more time to be delivered due to USPS limited transportation availability as a result of the ongoing COVID-19 impacts. Please note that orders made during nationally observed holidays may also require an additional 3-5 business days to process and deliver.įree shipping items are shipped by USPS First Class (please allow standard transit time from California) and will typically arrive in 3-5 business days (Monday through Friday, not including holidays). We strive to ensure you receive your headwear in a timely manner, but we cannot guarantee delivery due to weather conditions, natural disasters, or other interruption of delivery services. Shipping charges (if any) are calculated based on weight or volume of the package, destination, and delivery method selected by the customer. It's great for a women's gangster costume or for when you're in the mood for a menswear look. Once order is ready to ship, you will receive notification along with tracking information. Great for dressing up every day or just on special occasions, this black fabric fedora has white pinstripes, a subtly creased crown, and a narrow, upturned brim in the back. Please allow 1-2 business days for handling on regular non-custom orders and 3-5 business days for custom orders.
PINSTRIPED FEDORA VERIFICATION
Orders are processed once credit card authorization and verification have been obtained.
